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_____ is the overall mood of a group of people and is based on employees' attitudes and feelings of satisfaction.
Personal Pronouns
Words used to substitute for specific names of people or things, typically indicating a particular person, place, or thing's grammatical case, number, and gender.
Executive Summary
A brief and comprehensive synopsis of a business document or proposal, highlighting its key points and conclusions.
Table of Contents
A list of titles, headings, or topics in a document, placed at the beginning to show its structure.
Multiple Audiences
Varieties of audience groups each potentially with distinct expectations, needs, and background knowledge, to whom communication or content may be targeted.
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