Which of the Following Best Exemplifies Organizational Citizenship Behavior

question 81

Multiple Choice

Which of the following best exemplifies organizational citizenship behavior?

• A)The management at Azalea Florists offers extra bonuses to all employees who volunteered for the community marathon for health awareness.
• B)Pam, a new employee at Azalea Florists, requests the HR manager for detailed information on the leave and health benefits in order to organize her plans for the year.
• C)Zelda, the accounting head at Azalea Florists, teaches English to some of her Spanish-speaking colleagues who find it difficult to manage English-speaking customers.
• D)Earl Young, the new HR manager at Azalea Florists, suggests that a crèche be opened within office premises to help employees with young children.

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Definitions:

Proletariat

Refers to the class of wage-earners in a capitalist society whose only significant material value is their labour-power.

Substantive Rationality

Involves assessing actions based on a broader set of values and outcomes, rather than just efficiency or logical reasoning.

Value System

A set of consistent values and measures that guide the behavior and beliefs of an individual or group.

Theoretical Rationality

A concept in philosophy and rationality studies that concerns the systematic and principled organization of knowledge and actions according to logical, methodical, and coherent principles.