Which of the Following Best Exemplifies Organizational Citizenship Behavior

question 81

Multiple Choice

Which of the following best exemplifies organizational citizenship behavior?

• A)The management at Azalea Florists offers extra bonuses to all employees who volunteered for the community marathon for health awareness.
• B)Pam, a new employee at Azalea Florists, requests the HR manager for detailed information on the leave and health benefits in order to organize her plans for the year.
• C)Zelda, the accounting head at Azalea Florists, teaches English to some of her Spanish-speaking colleagues who find it difficult to manage English-speaking customers.
• D)Earl Young, the new HR manager at Azalea Florists, suggests that a crèche be opened within office premises to help employees with young children.

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Definitions:

Revenue Generation

The process through which a business or organization produces income from its activities.

Wicked Problems

Complex issues that are difficult to define and solve because of incomplete, contradictory, and changing requirements.

Limited Information

A scenario where decision-making is affected due to a lack of complete data or knowledge.

Social Purpose Venture

A business initiative aimed at achieving social goals alongside financial profitability.