Examlex
Among the three types of organizational change, resistance is greatest to innovative change.
The Approach Step
A phase in a process or strategy that involves moving towards a specific goal or objective through planned actions.
Rapport
A positive relationship characterized by mutual respect, trust, and understanding between individuals or groups.
Sales Presentation
A structured pitch or demonstration aimed at persuading potential buyers to purchase a product or service.
Preapproach Step
The stage in the sales process where the salesperson gathers relevant information about a potential customer before making the initial contact or sales pitch.
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