Horizontal Communication Is a Two-Way Flow of Information Between Employees

question 35

True/False

Horizontal communication is a two-way flow of information between employees and a variety of stakeholders outside the organization.

Distinguish between job analysis, job description, and job specification, and their applications.

Identify sources and methods for gathering job analysis information.

Recognize the implications of job design and ergonomic considerations on employee performance and satisfaction.

Understand the process and components of work flow design and analysis.

---

Definitions:

Mean

A measure of central tendency that is calculated by adding all numbers in a data set and dividing by the number of observations.

Median

Value of a variable that splits a distribution of scores in half, with the same number of scores above the median as below.

Standard Deviation

A statistic used to determine the degree of spread or variation among data values in a series.