Papa Bill's, a Local Pizza Chain, Instituted a New Compensation

question 107

Multiple Choice

Papa Bill's, a local pizza chain, instituted a new compensation policy to increase the on-time delivery of its pizzas. Drivers were paid an extra $1.00 for each on-time delivery, payable on the next pay period. However, a review of the policy showed that traffic tickets for reckless driving among delivery drivers had increased by 50% since the new policy was introduced. Which of the following best explains why this reward system did not perform as expected?

• A)The organization was unintentionally rewarding counterproductive behavior.
• B)Employees viewed the $1.00 incentive as an entitlement.
• C)The delay was too long between the performance and the reward.
• D)The organization placed too much emphasis on monetary rewards.
• E)The reward lacked an "appreciation effect."

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Definitions:

Sitting on a Man

A traditional form of protest among the Igbo people, where women publicly shame a man to settle grievances.

Igbo Women

Female members of the Igbo people, an ethnic group primarily located in southeastern Nigeria, with distinct social, cultural, and historical identities.

Aristocracy

A class of people holding exceptional rank and privileges, especially the hereditary nobility.

Governing Noble Elite

A social class of people with high status and power, often involved in the administration and ruling of a country or area.