What Is the Term for an Expert on a Particular

question 5

Multiple Choice

What is the term for an expert on a particular aspect of native life?

• A) representative sample
• B) etic informant
• C) key cultural consultant
• D) biased informant
• E) life-history approach specialist

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Definitions:

Service Encounter

The exchange between a consumer and a service provider at the time a service is delivered.

Distribution Site

is a location or platform where products or services are made available to purchasers or end-users.

Inconsistency

The lack of uniformity or stability in actions, values, methods, measures, principles, expectations, or outcomes.

Customer Service Experience

The perception and feelings of a customer about the support and services provided by a company throughout their purchase journey.