In His Study of New York Department Store Employees, Labov

question 13

Multiple Choice

In his study of New York department store employees, Labov found that

• A)/r/ was pronounced most frequently by workers in the upper-middle-class store (Saks).
• B)/r/ was pronounced most frequently by workers in the middle-class store (Macy's).
• C)/r/ was pronounced most frequently by workers in the lower-middle-class store (S.Klein's).
• D)workers in all three stores pronounced /r/ with the same frequency.
• E)none of the workers with whom he interacted pronounced /r/.

Distinguish between different conflict management styles and their effectiveness.

Utilize specific techniques for effective persuasion and negotiation.

Appreciate the significance of communication frames and emotional language in influencing others.

Differentiate between leadership networks and their purposes.

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Definitions:

Type A

A personality type characterized by high stress levels, impatience, and a competitive drive, often linked to a higher risk of heart disease.

Type B

Describes individuals who are generally relaxed, less competitive than their Type A counterparts, and more resistant to stress.

Inherited Trait

Refers to characteristics or attributes that are passed from parents to offspring through their genes.

Behavior Pattern

A repetitive and distinctive way of acting, thinking, or feeling that is characteristic of an individual across different situations.