The Two Core Principles of TQM Are People Orientation and Improvement

question 55

True/False

The two core principles of TQM are people orientation and improvement orientation.

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Definitions:

Net Operating Income

A measure of a company's profitability from its regular business operations, excluding expenses and revenues from non-operational activities.

Gross Margin

The difference between the sales and the cost of goods sold, which shows the profitability before deducting operational expenses.

Average Sale Period

The average time it takes for a company to complete a sale, from initiating contact with a client to closing the deal.

Cost of Goods Sold

Direct financial responsibilities stemming from the fabrication of goods a company sells, incorporating materials and labor.