When Using Punishment, a Manager Should

question 19

Multiple Choice

When using punishment, a manager should

• A)ignore undesirable behaviors.
• B)save reprimands until the end of the workday, or preferably before a weekend.
• C)do it in conjunction with positive reinforcement.
• D)make sure that other employees witness the punishment.
• E)punish even minor infractions, to appear consistent.

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Definitions:

Raw Materials Purchases

The acquisition of the basic materials and components needed for the production of goods.

Cost of Goods Sold

The direct costs attributable to the production of the goods sold by a company, including materials and labor costs.

Cash Collections

The process of gathering all cash receipts and payments, including those from customers and operational activities, within a particular period.

Merchandise Inventories

Merchandise Inventories consist of goods purchased and held for resale by retail or wholesale businesses, representing a critical component of current assets on the balance sheet.