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Turnover is very costly for an organization in terms of recruitment and training.
Lead Time
The total time it takes for a process to be completed from the moment it is initiated until its conclusion, often critical in supply chain management.
Customer's Profitability
An analysis to determine the profit margin or net profit a company makes from serving a particular customer.
Sales Contacts
Interactions or engagements between a company's sales team and potential or existing customers with the aim of promoting and selling products or services.
Accounts Receivable
Money owed to a business by its customers for goods or services delivered but not yet paid for.
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