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A Formal Chain of Command, Standardization of Rules and Procedures

question 51

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A formal chain of command, standardization of rules and procedures, and use of cross-functional teams enhance an organization's


Definitions:

Effective Discipline

A method of correcting behavior that is fair, consistent, and conducive to learning, intended to teach and reinforce desirable behavior and values.

Core Values

Fundamental beliefs or guiding principles that dictate behavior and action within an organization or individual.

Human Dignity

The inherent value and worth that each person holds, deserving of respect and ethical treatment.

Benchmarking

In a search for excellence, taking the absolute best as a standard and trying to surpass it; objectively evaluating what an organization does compared with what its best competitors do and then taking steps to meet or exceed that high standard. Fundamental benchmark measures are product quality (what is produced) and service quality (how one deals with customers).

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