Examlex
Offshoring is defined as using suppliers outside the home country to provide labor, goods, or services.
TQM
Total Quality Management; a management approach to long-term success through customer satisfaction, focusing on continuous improvement of organizational processes.
ISO 9000
A set of international standards for quality management and quality assurance designed to help companies ensure they meet customer and other stakeholder needs.
Criteria
Standards or rules by which something is judged or assessed.
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