Organizations Can Gain a Competitive Advantage by Matching Their Competition

question 89

True/False

Organizations can gain a competitive advantage by matching their competition in terms of quality, responsiveness, and efficiency.

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Definitions:

Attitude

A consistent pattern of thoughts or emotions regarding a person or thing, usually manifested in how one acts.

Internal Customers

Employees or departments within an organization that serve other employees or departments, treating them as customers to fulfill their internal needs and demands.

Delivering Bad News

The process of communicating unfavorable or upsetting information to someone in a thoughtful, empathetic, and clear manner.

Professionalism

The conduct, behaviors, and attitude deemed appropriate and effective in the workplace or professional settings.