Information About Customers Can Be Used to Create Marketing Programs

question 59

Multiple Choice

Information about customers can be used to create marketing programs that

• A)Predict customer behaviour
• B)Result in customer satisfaction
• C)Increase the cost of acquiring customers
• D)Lower the lifetime value of a customer

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Definitions:

Massage Therapy

A healthcare practice where manipulation, rubbing, and kneading of the body's muscles and soft tissues are used to promote health and wellbeing.

Unpaid Massage Therapy Sessions

Refers to instances where massage therapy services have been provided but payment has not been received.

Preserve Relationship

Efforts or actions taken to maintain and protect the quality of a relationship, often in a personal, business, or legal context.

Sexual Misconduct

Behavior of a sexual nature that is not appropriate or legal, typically in a workplace or institutional setting.