Companies Are Beginning to Focus on the _____ of a Customer

question 55

Multiple Choice

Companies are beginning to focus on the _____ of a customer if that customer remains loyal to the firm over the customer's lifetime.

• A)emotional motives
• B)value
• C)behaviour
• D)affordability

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Definitions:

Facilitative Factor

An element or condition that aids and promotes the successful achievement of a goal or the completion of a process.

Carrying Out Tasks

The execution or performance of specific duties or activities as part of a job or project.

Evaluating Outcome

The process of assessing the results or impacts of actions or interventions, usually within the context of projects, programs, or treatments.

Behavioral Rehearsal

A technique used in therapy and training where individuals practice desired behaviors in a safe environment to improve their skills.