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An Organization That Focuses Its Efforts on Continuously Collecting Information

question 114

Multiple Choice

An organization that focuses its efforts on continuously collecting information about customers' needs, sharing this information across departments, and using it to create customer value is said to:

Learn the benefits and timing for project celebrations and the expression of appreciation.
Appreciate the importance of including the client in the project process and celebrations.
Understand the concept of cognitive dissonance within the context of client feedback.
Realize the significance of milestones in project management and how to effectively celebrate these achievements.

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