Examlex
Which of the following businesses is least likely to be able to engage in relationship marketing?
Training and Knowledge
The process and activities aimed at enhancing the skills, competencies, and understanding of individuals or groups for better performance and problem-solving.
Quality Is Free
A principle asserting that investing in higher quality processes, materials, and standards reduces costs in the long run by minimizing waste, errors, and defects.
Poor Quality
Refers to products or services that fail to meet acceptable standards or specifications, leading to customer dissatisfaction.
Six Sigma
A quality management methodology aimed at reducing defects and improving processes, utilizing statistical analysis to achieve near-perfect performance.
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