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The Substitution Effect

question 4

Multiple Choice

The substitution effect:


Definitions:

Personal Attack

An argumentative strategy where the focus is shifted from the issue at hand to the character of the opponent, often involving insults or accusations.

Complaint

An expression of discontent or grievance about a situation, service, or product, often with the expectation of a resolution or response.

Careful Listening

The act of actively paying attention and comprehending the messages being communicated by others, emphasizing the importance of understanding over merely hearing.

Signal

A sign, gesture, or piece of information that communicates or indicates something specific to a receiver.

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