The Costs That Must Be Borne by Customers If They

question 27

Multiple Choice

The costs that must be borne by customers if they are to stop purchasing from the current supplier and begin purchasing from another is(are) :

• A)customer switching costs.
• B)lead time.
• C)resource costs.
• D)resource bundle errors.

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Definitions:

SFA

Acronym for Sales Force Automation, a system used to automate sales tasks, processes, and documentation, enhancing sales team efficiency.

CMA

Certified Management Accountant, a professional credential that signifies expertise in financial accounting and strategic management.

Sales Forecasting

The process of estimating future sales, based on past sales data, market trends, and other economic indicators.

Contact Management

The process of storing, organizing, and tracking information about individuals and their interactions with an organization.