Managers Are Thought to Do the Right Things, Whereas Leaders

question 35

True/False

Managers are thought to do the right things, whereas leaders are thought to do things right.

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Definitions:

Productive Number of Sales Calls

The quantity of sales calls that effectively lead to a desired outcome, such as generating a lead or closing a sale.

Relationship Network

A web of personal and professional contacts that can provide support, information, and opportunities for individuals or businesses.

Sales Technology

The transformation of manual sales activities to electronic processes through the use of various combinations of hardware and software applications.

Emotional Intelligence

The ability to recognize, understand, manage, and reason with emotions in oneself and others, facilitating interpersonal communication and decision-making.