The First Step in Developing a Systematic Performance Evaluation System

question 59

Multiple Choice

The first step in developing a systematic performance evaluation system is to :

• A) Establish performance standards for benchmark position and the criteria for evaluation.
• B) Establish performance standards for each position and the criteria for evaluation.
• C) Establish the criteria for evaluation.
• D) Establish evaluation criteria for benchmark positions.

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Definitions:

Nonstandard Schedules

Work or activity schedules that fall outside the traditional 9-to-5, Monday-through-Friday pattern.

Workers

Individuals engaged in doing a job or work, typically in exchange for payment or salary.

Absenteeism

The habitual non-presence of an employee at their job, which can be a significant issue for employers in terms of productivity and efficiency.

Older Employees

Individuals in the workforce who are typically beyond the average age of retirement, often possessing extensive experience and knowledge.