Which of the Following Is an Example of an Organizational

question 4

Multiple Choice

Which of the following is an example of an organizational citizenship behavior?

• A)Andre normally leaves work at five,but yesterday his boss ordered him to work until eight o'clock.
• B)The manager at the loading dock was instructed to learn a new computer inventory program.
• C)An office administrator volunteered to help a sales manager compile an organizational history.
• D)Six of co-workers went out for hamburgers at noon yesterday to celebrate a birthday.
• E)All of the above are examples of organizational citizenship behaviors.

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Definitions:

Reparations

Acts of compensation offered to victims in an effort to restore what has been lost. An aspect of the restorative justice model.

Retaliation

The act of returning an injury or wrong suffered at the hands of another, often seen in contexts of workplace discrimination or harassment.

Shared Culture

The common beliefs, practices, norms, and values among a group of people that guide behavior and foster a sense of community.

Appearance

The way that someone or something looks, which can include aspects of dress, grooming, physical characteristics, and overall presentation.