What Type of Measures Would Not Be Used If a Rater

question 70

Multiple Choice

What type of measures would not be used if a rater were using a direct index approach to evaluating the work of a delivery truck driver?

• A) the average number of deliveries made in a single day
• B) the number of complaints about late deliveries
• C) the average time spent in delivering a package from the company to the customer
• D) the driver's friendliness
• E) the number of days the driver was late getting to work

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Definitions:

Human Resources

The department within an organization that is responsible for hiring, training, managing, and retaining employees.

Markov Analysis

A statistical technique used to predict future states of a system based on its current state and known transition probabilities, often applied in workforce planning and decision making.

Talent Management

The ongoing process of identifying, hiring, developing, and retaining employees who are considered to be of high value to an organization.

High Potential

Individuals identified within an organization who have the ability, engagement, and aspiration to rise to and succeed in more senior, critical positions.