Jessica Has Applied for a Telephone Sales Position with Your

question 23

Multiple Choice

Jessica has applied for a telephone sales position with your organization. She IS qualified, but the interviewer did not like the way she was dressed and rejected her. The consequences of rejecting a qualified candidate include:

• A) Current employees benefit from the rejected applicant's performance
• B) Applicant may file discrimination suit
• C) Search costs are reduced
• D) Managers achieve their objectives
• E) Organization suffers consequences of poorly performing employee

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Definitions:

Miscommunications

Occurrences when a message is not received as intended by the sender, leading to misunderstandings or conflicts.

Position Analysis Questionnaire

A standardized tool used by organizations to collect detailed information about job roles, responsibilities, and requirements.

Job Information

Details regarding a specific job or employment position, including duties, requirements, benefits, and conditions of work.

Advantages and Disadvantages

The positive and negative aspects of a given situation, decision, or strategy, considered in order to make informed choices.