What Was Central to Implementing Yellow Freight's Customer-Focused Strategy

question 39

Multiple Choice

What was central to implementing Yellow Freight's customer-focused strategy?

• A)a merger with another firm
• B)sophisticated technologies
• C)the decision to globalize
• D)a change in the economy
• E)none of the above

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Definitions:

Simple Rate of Return

A calculation that measures the gain or loss on an investment over a specified period, expressed as a percentage of the investment's cost.

Investment Project

A project in which funds are allotted with the aim of generating financial returns.

Overhauled

Describes a comprehensive inspection, dismantling, and reassembly of equipment or a system, often to restore it to optimal working condition.

New System

A term referring to the introduction or implementation of a novel set of procedures, technologies, or methodologies in an organizational setting.