Employee Assistance Programs (EAPs)

question 37

Multiple Choice

Employee assistance programs (EAPs) :

• A) are specifically designed to meet the needs of employees with chronic personal problems that hinder their job performance
• B) serve as a form of indirect compensation that benefits the individual and the firm
• C) often serve employees with drug or alcohol additions
• D) can help employees cope with eating disorders, financial problems, smoking cessation, and AIDS
• E) are accurately described by all of the above

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Definitions:

Lawsuit

A legal action brought before a court by an individual or group against another party.

ADR

Alternative Dispute Resolution, a range of processes such as mediation and arbitration used to resolve disputes outside of court.

Neutral Third Party

An impartial individual or entity involved in a negotiation or conflict resolution who does not favor any side involved in the dispute.

Negotiation

A dialogue between parties intended to reach a beneficial outcome over a conflict, disagreement, or deal.