Which of the Following Statements About Specifying and Measuring Performance

question 4

Multiple Choice

Which of the following statements about specifying and measuring performance is true?

• A)Many firms rely heavily on financial performance measures
• B)One of the easiest to use measures for employee performance is a qualitative measure such as customer satisfaction.
• C)Organizations should look for ways to measure employee results not employee behavior.
• D)Organizations should take the same approach to measuring performance whether taking a long-term or short-term perspective.
• E)Traditional commissions focus on long-term performancE.

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Definitions:

Intentional Interference

An act or practice intending to disrupt or hinder the rights, property, or business interests of another party.

Intentional Torts

Wrongful acts committed with the intention of causing harm to another, such as assault, battery, and defamation.

Negligence

The failure to exercise the level of care that someone of ordinary prudence would have exercised under the same circumstances, often leading to harm or damage.

Nominal Damages

A small amount of money awarded to a plaintiff in a lawsuit to recognize a legal right was violated, without substantial loss or damage occurring.