There Are Many Applications of Poka-Yokes in Service Organizations

question 30

Multiple Choice

There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T's used to classify poka-yokes?

• A) Task
• B) Time
• C) Teamwork
• D) Trust
• E) Talent

---

Definitions:

Erikson's Life Stage

Refers to the eight stages of human development theorized by psychologist Erik Erikson, emphasizing social interaction and conflicts that arise at different ages.

Butler's Life Review

A therapeutic technique that involves the reflecting on past experiences and significant life events to bring meaning, understanding, and closure to one’s life, especially in older adults.

Ambiguous Loss

A type of loss that lacks clarity and closure, often leaving individuals feeling unsure about how to grieve.

Alzheimer's Disease

A progressive neurodegenerative disorder characterized by cognitive decline and memory loss.