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The Post Office Uses a Multiple-Server Queue,where Customers Wait in a Single

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The post office uses a multiple-server queue,where customers wait in a single line for the first available window.If the average service time is 1 minute and the arrival rate is 7 customers every five minutes,find,when two service windows are open,
a.the probability both windows are idle.
b.the probability a customer will have to wait.
c.the average time a customer is in line.
d.the average time a customer is in the post office.


Definitions:

Fiscal Policies

Government policies related to taxation and spending that are used to influence the economy.

Inflation Reduction

Efforts or policies aimed at slowing the rate at which prices for goods and services rise, thereby preserving purchasing power over time.

Stable Inflation

A situation in which the rate of inflation is low and changes very slowly over time.

Marginal Tax Rate

The amount by which taxes increase from an additional dollar of income.

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