The Post Office Uses a Multiple-Server Queue,where Customers Wait in a Single

question 32

Short Answer

The post office uses a multiple-server queue,where customers wait in a single line for the first available window.If the average service time is 1 minute and the arrival rate is 7 customers every five minutes,find,when two service windows are open,
a.the probability both windows are idle.
b.the probability a customer will have to wait.
c.the average time a customer is in line.
d.the average time a customer is in the post office.

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Definitions:

Dividend Payout Ratio

The proportion of earnings a company pays to its shareholders in the form of dividends, expressed as a percentage of the company's total earnings.

Book Value per Share

A measure of the net asset value of a company allocated to each outstanding share.

Return on Total Assets

A financial ratio that measures the net income produced by total assets during a period by comparing net income to the average total assets.

Net Profit Margin Percentage

A profitability metric that calculates the percentage of net income derived from revenue, indicating how much of each dollar in revenue results in profit.