Two New Checkout Scanning Systems Are Under Consideration by a Retail

question 33

Essay

Two new checkout scanning systems are under consideration by a retail store. Arrivals to the checkout stand follow the Poisson distribution with $\lambda$ = 2 per minute. The cost for waiting is $18 per hour. The first system has an exponential service rate of 5 per minute and costs $10 per hour to operate. The second system has an exponential service rate of 8 per minute and costs $20 per hour to operate. Which system should be chosen?