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Which of the following statements involving the promised return on a loan is NOT true?
Customer Satisfaction
A measure of how products or services meet or surpass customer expectations, an important factor in maintaining and growing customer relationships.
Surveys
Methodologies used to collect data from individuals about their thoughts, experiences, or behaviors, often through questionnaires or interviews.
Focus Groups
A qualitative research method where a small group of people discusses a product, service, or topic under the guidance of a moderator to gather opinions and feedback.
Obtaining Data
The process of collecting data from various sources for analysis, which can include surveys, experiments, or existing databases.
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