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(Appendix 7A) Krueger Corporation Is Conducting a Time-Driven Activity-Based Costing

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(Appendix 7A) Krueger Corporation is conducting a time-driven activity-based costing study in its Customer Support Department. The company has provided the following data to aid in that study:
Krueger Corporation
Customer Support Department
Data Inputs
 Resource Data: Number of employees 12Average salary per employee $48,600Weeks of employment per year. 50Minutes available per week ( 40 hours ×60 minutes)  2,400Practical capacity percentage 90%\begin{array}{lr}\text { Resource Data: }\\\text {Number of employees }&12\\\text {Average salary per employee }&\$48,600\\\text {Weeks of employment per year. }&50\\\text {Minutes available per week ( 40 hours \( \times 60 \) minutes) }&2,400\\\text {Practical capacity percentage }&90\%\\\end{array}
 Activity Data:  Receiving  Calls  Resolving  Issues  Settling  Disputes  Minutes per unit of the activity 242640\begin{array}{lccc}\text { Activity Data: }&\begin{array}{c}\text { Receiving } \\\text { Calls }\end{array} & \begin{array}{c}\text { Resolving } \\\text { Issues }\end{array} & \begin{array}{c}\text { Settling } \\\text { Disputes }\end{array} \\\text { Minutes per unit of the activity }&24 & 26 & 40\end{array} Cost Object Data:  Customer S  Customer T  Customer U Number of calls received. 27205Number of issues resolved 15128Number of disputes settled 110\begin{array}{lccc}\text {Cost Object Data: }&\text { Customer S } & \text { Customer T } & \text { Customer U } \\\text {Number of calls received. }&27 & 20 & 5 \\\text {Number of issues resolved }&15 & 12 & 8 \\\text {Number of disputes settled }&1 & 1 & 0\end{array}
-On the Customer Cost Analysis report in time-driven activity-based costing,the total cost assigned to Customer S would be closest to:

Determine the appropriate recording of purchases and sales transactions.
Comprehend the procedure for posting journal entries to ledger accounts.
Distinguish between the different types of special journals.
Understand the concept of control accounts and their relevance to subsidiary ledgers.

Definitions:

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A statistical measure indicating the value below which a given percentage of observations in a group fall.

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