In Classifying the Costs of Quality at a Company That

question 24

Multiple Choice

In classifying the costs of quality at a company that manufactures sonar equipment,which of the following is considered an external failure cost?

• A) the net cost of scrap and spoilage incurred during production.
• B) the cost of repairs and replacements made during the warranty period.
• C) the cost of debugging software errors found in the sonar equipment during inspection at the plant.
• D) both B and C above.
• E) none of the above.

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Definitions:

Thyroid Hormones

Hormones produced by the thyroid gland, such as thyroxine (T4) and triiodothyronine (T3), that regulate metabolism, energy generation, and growth.

Follicular Cells

Epithelial cells found in the thyroid gland which synthesize and secrete thyroid hormones, or cells surrounding the ovum in an ovarian follicle.

Thyroid

A gland in the neck that secretes hormones regulating growth and development through the rate of metabolism.

Mineralocorticoids

A class of corticosteroids, hormones that are involved in the regulation of electrolyte and water balance, primarily by the kidneys.