When Pat Was Talking with His Customer About the New

question 140

Multiple Choice

When Pat was talking with his customer about the new accounting system,his customer mentioned that she thought the new system was not going to fit into their budget.Pat explained that once her people were trained on it,it would require less time to process orders,and therefore save her money in payroll.Which part of the sales presentation is demonstrated in this example?

• A) generating and qualifying leads
• B) the presentation
• C) overcoming reservations
• D) the preapproach
• E) follow-up

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Definitions:

Nursing Interventions

Actions taken by nurses to implement a plan of care aiming at achieving outcomes for the patient, such as administering medications or providing education.

Neurobiological Disease

Disorders that affect the structure or function of the nervous system, often resulting from genetic, environmental, or biochemical factors.

Physical Dependence

A physiological state in which the body has adapted to the presence of a drug and withdrawal symptoms occur if use is reduced or stopped.

Drug Tolerance

A condition in which the body becomes used to a drug over time, requiring higher doses to achieve the same effect.