Randall Arrived at the Hotel to Find That,although He Had

question 51

Multiple Choice

Randall arrived at the hotel to find that,although he had a guaranteed reservation,the hotel had no rooms available.He became angry when the hotel made him a reservation at a more expensive hotel but refused to pay the difference in room rates.Randall was upset because,in his opinion,the hotel's solution did not incorporate

• A) intangible fairness.
• B) distributive fairness.
• C) procedural fairness.
• D) service fairness.
• E) empowerment fairness.

---

Definitions:

Cultural Stereotypes

Oversimplified and generalized views held about a particular group of people or culture, often without personal experience or knowledge.

Gender Identity

Knowledge that one is female or male. Also, the name of the first stage in Kohlberg’s cognitive-developmental theory of the assumption of gender roles.

Egalitarian

A principle that emphasizes equality and equal rights among all people, advocating for the removal of inequalities among people.

Gender-schema Theory

A theory that suggests that individuals learn about gender roles and cultural expectations through the categorization of their experiences according to gender.