Gerald's Tire Store Sets Itself Apart from Competitors by the Extra

question 13

Multiple Choice

Gerald's Tire Store sets itself apart from competitors by the extra attention it pays to retaining loyal customers by providing fast,courteous service in a clean,professional-looking environment.Gerald's has used this strategy for over 40 years,expanding to 15 outlets.Gerald's Tire Store has created a ___________ macro strategy to create and deliver value and to develop a sustainable competitive advantage.

• A) supply chain excellence
• B) locational excellence
• C) product excellence
• D) diversification excellence
• E) customer excellence

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Definitions:

Postsynaptic Dendrite

The part of a neuron that receives signals from other neurons at the synapse.

Terminal Buttons

Parts of the neuron, at the end of axons, that release chemical signals from the neuron into the synapse.

Agonists

Substances or drugs that activate receptors to produce a desired biological response, often mimicking the action of naturally occurring substances.

Antagonists

Substances that block or dampen a biological response by binding to and inhibiting the function of a receptor.