AmazonCom Is an Internet Retailer Located in the United States

question 38

Multiple Choice

Amazon.com is an Internet retailer located in the United States.About 45 percent of its sales are to customers who live outside the United States.This shows how electronic commerce contributes to customer value through the creation of

• A)service utility.
• B)place utility.
• C)possession utility.
• D)form utility.
• E)time and possession utility.

---

Definitions:

Constructive Purpose

Engaging in activities or behaviors with the intention to bring about positive outcomes, improvements, or benefits for oneself or others.

Recognition Programs

Initiatives or schemes designed to acknowledge and reward employees' achievements, contributions, and performance.

Employee Engagement

The emotional and intellectual commitment of employees to their work and workplace, which influences their willingness to learn and perform.

Statement of Praise

An expression of approval or admiration, often given to recognize or encourage someone's achievements or qualities.