The Use of "Special Fees" and "Surcharges" Is Driven by Consumers

question 113

Multiple Choice

The use of "special fees" and "surcharges" is driven by consumers' zeal for low prices and

• A)the ease of making price comparisons on the Internet.
• B)value, the idea of getting more for their money.
• C)the need for extra accessories.
• D)avoiding state sales taxes from Internet purchases.
• E)a dislike of price haggling or negotiating.

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Definitions:

Basic Communication Conventions

Fundamental rules and norms that guide the process of exchanging information effectively and appropriately.

Giving Opinions

The act of expressing personal beliefs, feelings, or thoughts on a subject or topic.

Vague Impressions

Refers to unclear or imprecise perceptions or concepts that lack distinct details.

Expected Norms

The unwritten rules or behaviors that are considered standard, appropriate, or typical within a specific group, community, or culture.