If You Find That the Staff Who Work in Your

question 61

Multiple Choice

If you find that the staff who work in your college's career center give you poor advice or otherwise did not provide sufficient help in finding you employment after graduation,you may be dissatisfied with your entire college experience.This is an example of which issue associated with services?

• A) inventory
• B) intangibility
• C) inseparability
• D) continuum of the service
• E) inconsistency

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Definitions:

Peer Group Influence

The impact that a group of individuals of similar age, background, or social status can have on an individual's behavior, attitudes, and values.

Coercive Power

Coercive power is the capability to force someone to do something against their will, often through threats or punishment.

Sanctions

Measures taken by countries or international bodies to enforce international laws or norms, often through economic restrictions or penalties.

Punishments

Punishments entail the imposition of a penalty or negative consequence on an individual or group in response to undesirable behavior, aiming to deter such actions in the future.