Services Can Be Classified by Their Method of Delivery

question 53

Multiple Choice

Services can be classified by their method of delivery. Services such as ATMs, taxis, and airlines are considered

• A) government-delivered services.
• B) people-delivered services.
• C) fee-delivered services.
• D) equipment-delivered services.
• E) nonprofit-delivered services.

---

Definitions:

Sexual Harassment

Unwanted or unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature that affects an individual's employment, interferes with an individual's work performance, or creates a hostile or offensive work environment.

Work and Family

The dynamic interrelationship between one's professional life and family life, including how one influences the other.

Nursing-home Residents

Individuals living in facilities that provide a range of personal and medical care to meet the needs of people who cannot care for themselves independently.

Sense of Control

The belief or perception that one has the power to influence and direct the outcomes of events in their life, often linked to psychological well-being.