Customers' Perceptions Are of Vital Importance to an Organization

question 176

Multiple Choice

Customers' perceptions are of vital importance to an organization.Customer ________ can be measured with surveys or by the number of customer complaints an organization receives.

• A)satisfaction
• B)welfare
• C)lifetime benefit
• D)value
• E)responsibility

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Definitions:

Irritable

describes a state of being easily annoyed or angered, showing a tendency towards frustration or agitation.

Respiratory Illness

Any of various diseases and disorders that affect the respiratory system, which includes the lungs and airways, leading to difficulties in breathing.

Methadone

A synthetic opioid used for pain management and as part of medication-assisted treatment for opioid use disorder.

Withdrawal Symptoms

Physical and psychological effects that occur when a person abruptly stops or reduces the intake of a substance they are addicted to.