When Evaluations Show That Actual Performance Differs from Expectations, Firms

question 60

Multiple Choice

When evaluations show that actual performance differs from expectations, firms typically attempt to

• A) decide if the time horizon should be increased or decreased.
• B) perform a SWOT analysis with their major competitor as the principal focus.
• C) use statistical linear trend analysis to interpret the results.
• D) exploit a positive deviation or correct a negative deviation.
• E) adopt a market-product grid to analyze the sales results.

---

Definitions:

Skill Development

The process of identifying skill gaps and learning new skills or improving existing ones through training, experience, and education to enhance personal and professional growth.

Objective Knowledge

Knowledge that is based on factual information and evidence, independent of personal feelings, interpretations, or prejudice.

Structured Practice

A methodical approach to training or learning in which tasks and procedures are deliberately planned to improve performance.

Critical Thinking

The process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and evaluating information to reach an answer or conclusion.