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XYZ Corporation Reviews Customer Feedback from Its Website Operations Over

question 12

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XYZ Corporation reviews customer feedback from its website operations over the past three months,and decides to add more service representatives.This reflects a closed system approach.


Definitions:

Team-Building Responsibilities

Entails activities and efforts undertaken by a group or organization to enhance social relations, define roles, and improve team dynamics and performance.

Group-Based Forums

Online or offline platforms where members of a group can discuss, share ideas, and collaborate on specific topics.

Cross-Functional Team

A group of people with different functional expertise working toward a common goal, typically involves members from varying departments or sectors within an organization.

Service Team

A group of individuals working together to provide customer or client services, focusing on meeting service goals and ensuring customer satisfaction.

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