Happy Helpers Provides Caregiver Services to Their Local Community

question 76

Multiple Choice

Happy Helpers provides caregiver services to their local community.The company's financial growth is dependent on getting more revenue from existing customers.To do this,management decides to

• A) merge with a caregiver group across the country.
• B) sell the business to a nationwide nursing service.
• C) invest in a pharmaceutical company.
• D) supply personal care services (such as hair styling, shopping, etc...) to its clients.
• E) handle Happy Helpers' computer services internally, rather than farming it out to a tech company.

Recognize the importance of delivering sensitive documents, like termination letters, appropriately.

Understand and identify the different types of information used to analyze audiences, including demographic and psychographic data.

Recognize the importance of persuasion in business communication and identify strategies for crafting effective persuasive messages.

Understand how different motivations, according to Maslow's hierarchy of needs, can affect the effectiveness of persuasive messages.