A Neutral and Trained Third Party Can Guide Others to Find

question 67

Multiple Choice

A neutral and trained third party can guide others to find innovative solutions to conflict.To ensure neutrality,most organizations hired ADR qualified outsiders.In this case,a(n) _________ is one who does not render a decision.Rather,it is up to the parties to the conflict to reach a mutually acceptable decision.

• A) ombudsman
• B) facilitator
• C) peer reviewer
• D) mediator
• E) arbitrator

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Definitions:

Maintenance Agreement

A contract between a vendor and a customer stipulating regular maintenance services and support over a specified period.

Implicit Lease Rate

An inferred interest rate in a lease agreement, calculated from the lease payments, the fair value of the leased asset, and the residual value.

Present Value Interest Factors

A factor used to calculate the present value of a future amount when the interest rate and period are known.

Guaranteed Residual Value

Guaranteed Residual Value is an assurance that the value of an asset at the end of its lease term will be at least a specified amount.