Leanne Is Promoted to Manager of XYX Furniture Store

question 53

Multiple Choice

Leanne is promoted to manager of XYX Furniture Store.George also applied for the position.He confronts Leanne,claiming that she is undeserving of the position and only got it because she was a woman.Leanne explains that she has 10 years of pervious experience in other stores.Leanne is exhibiting

• A) restoration.
• B) virtuosity.
• C)temperance.
• D) compassion.
• E) flourishing.

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Definitions:

Reflective Communication

A method of communication that involves reflecting on the content and emotional undertones of a conversation to understand and respond to the message more effectively.

Active Listening

Helps the source of a message say what he or she really means.

Semantic Barriers

Obstacles to communication that occur when participants do not share the same meaning or interpretation of the symbols or language used.

Encoding

The process of converting information or data into a specific format for efficient processing, storage, or transmission.