Avoiding Extreme Judgments and Rating People and Objects as Average

question 26

Multiple Choice

Avoiding extreme judgments and rating people and objects as average or neutral is known as the _______ perceptual error.

• A) halo
• B) leniency
• C) central tendency
• D) recency
• E) contrast effects

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Definitions:

Continuous Improvement

An ongoing effort to improve products, services, or processes by making incremental improvements over time or implementing significant improvements at once.

Statistical Quality Control

A set of statistical techniques used to measure and control the quality of a product or service, ensuring it meets specified requirements.

Planning

The process of setting goals, developing strategies, and outlining tasks and schedules to accomplish the goals.

Quality Assurance

A systematic process designed to determine whether a product or service meets specified requirements.