The Components of Attitudes Include

question 95

Multiple Choice

The components of attitudes include

• A) values, beliefs, and emotions.
• B) affective, cognitive, and behavioral.
• C) personal and workplace.
• D) perceived and real.
• E) public and personal.

Comprehend strategies for effectively responding to requests for adjustments and handling claims.

Recognize the impact and role of communication technology, including bots and social media, in business communication.

Identify the advantages of social media over traditional communication methods in releasing business news.

Understand the significance and structure of goodwill messages in maintaining business relations.

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Definitions:

Conditional Probability

The probability of an event occurring, given that another event has already occurred.

P(A|B)

The probability of event A occurring given that event B has already occurred.

Probability

A quantification of the probability that an event will happen, represented as a numerical value ranging from 0 to 1.

Subscriber Owns

Refers to the assets or services a subscriber has purchased and currently possesses.